Privacy Policy
Effective from 01 January 2025. This policy explains how Pinna manages personal data in accordance with Irish and EU law.
1. Data Controller
Pinna, based in Dublin, Ireland, is the data controller for personal data processed through pinnaifxf.live and related services.
2. Personal Data We Collect
We collect contact details, professional information, programme participation data, feedback, and usage data from our digital platforms.
3. Collection Methods
Data is collected through website forms, programme enrolment, surveys, analytics tools, and direct correspondence with our team.
4. Legal Bases for Processing
We process personal data based on consent, contractual necessity, legitimate interest, and compliance with legal obligations.
5. Purpose of Processing
Data is used to deliver programmes, respond to enquiries, administer accounts, personalise learning experiences, and improve our services.
6. Data Sharing
We may share data with trusted facilitators, analytics providers, and technology partners solely to deliver or evaluate our services. All partners operate under data processing agreements.
7. International Transfers
If personal data is transferred outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses.
8. Data Retention
Personal data is retained for the duration of our engagement and as necessary to meet legal, regulatory, or reporting obligations. We periodically review and delete data that is no longer required.
9. Your Rights
You have rights to access, rectify, erase, restrict processing, object, and port your personal data. You have the right to withdraw consent at any time.
10. Exercising Your Rights
Contact [email protected] to exercise your rights. We respond within one month, or sooner when possible.
11. Cookies and Tracking
We use necessary cookies for site functionality and analytics cookies to enhance user experience. See our Cookie Policy for details.
12. Security Measures
We implement technical and organisational safeguards, including encryption, access controls, and data handling training for staff.
13. Children’s Data
Our services target professionals aged 18 and older. We do not knowingly collect data from individuals under 18.
14. Updates to This Policy
We may update this policy to reflect operational or legal changes. Updates will be published on this page with a revised effective date.
15. Contact Details
For privacy queries, email [email protected] or phone +353 1 293 8475. You may lodge a complaint with the Irish Data Protection Commission.